Interview & Business Profile

Featuring Buntea & Bubbley
Interview & Business Profile
March 11th, 2013
  We all have memories of sipping hot cutting masala chai at a tea stall at the ‘gali ka nukkad’. But just imagine sipping organic…

Featuring Dineout
Interview & Business Profile
December 10th, 2012
  “It all started from a phone call, I made to my co-founder, Sahil Jain”, says Ankit Mehrotra, co-founder of Dineout. “After a holiday in…

Effective Cold Calling
Customer Service
May 18th, 2012
Cold calling or making unsolicited outbound calls have gone beyond just telemarketing. Here’s how you can make better outbound calls to improve customer satisfaction.  …

What to ask in a Customer Satisfaction Survey
Customer Service
April 2nd, 2012
We all know that customer satisfaction is vital for any business to survive and thrive. The best way to know whether your customers are satisfied…

How not To Lose Your Customers to Competition
Customer Service
February 23rd, 2012
“Have today, gone tomorrow” – aptly describes the uncertainty associated with customer loyalty….   One of the biggest challenges that businesses face today is getting…