Customer Service
March 15th, 2013
Public relations (PR) has long gone beyond just drafting press releases and getting your business featured in the media. The industry is all about integrated…
Customer Service
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Customer Service Tips from the PR Industry
Customer Service during a CrisisCustomer Service
December 19th, 2012In today’s ever-evolving world, crises have almost become commonplace. A crisis tests the foundation and the capability of a business. The saying, “when the going…
Top Customer Service TrendsCustomer Service
October 1st, 2012Customer service is an integral part of a business and not an extension of it. The exponential increase in competitiveness among businesses and corporations has…
Sack that client or customer!Customer Service
September 12th, 2012Here’s some analysis you need to do before you decide to dethrone the king! As a small business owner, the decision to sack a…
Social-Media for Customer ServiceCustomer Service
August 20th, 2012With easy access to internet, people have taken to blogging and micro-blogging at every instance; be it for a cricket world cup win or a…
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