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Terms of Services

The terms and conditions below (the "Agreement"), shall govern your use of the Expert Tax Guidance service (the "Service"). By using the Service you are accepting the terms and conditions in this Agreement between you and Intuit India Software Solutions Pvt. Ltd. ("Intuit"). This Service is free. You understand that as part of the Service, an Intuit tax expert will answer your questions related to Indian VAT/ Sales Tax, Service Tax, Income Tax (corporate and business tax) and TDS and most state tax laws at the tax expert's discretion. By way of example, the following tax related topics are not included as part of the Service:

 

· Local property taxes · Legal questions regarding stock market compliances · Legal questions related to estates and trusts · Issues unrelated to the preparation of the tax return or unrelated to income taxes · Bankruptcy questions · Investment or financial planning questions · Business incorporation questions · Consolidated returns · All types of indirect taxes other than service tax

 

Internet access is required to use this Service. Service levels and availability will vary based on demand and capacity and are subject to change without notice. To ensure a good experience and appropriate levels of coverage for everyone using the Service, the tax expert may terminate the communication at his/her sole discretion after 20 minutes, or if it is otherwise determined that you are misusing or unnecessarily extending the duration of the communication.. Pursuant to CBDT guidance, be advised that any income tax or sales tax/VAT information given to you, including anything provided to you in writing, is not intended to be used, and it cannot be used, by any person or entity for the purpose of avoiding penalties imposed under the Income Tax Act or State VAT Act. The tax information provided to you by the tax experts will be based on information you provide to the expert. You understand and agree that the expert is not able to verify the information you provide, and that if you provide incorrect or incomplete information, the information provided to you may not be accurate. You understand and agree that the tax expert will not actually prepare or review your tax return and will not sign your tax return.

 

DISCLAIMER OF WARRANTIES EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE SERVICE IS PROVIDED "AS-IS" AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INTUIT AND ITS AFFILIATES, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICE. LIMITATION OF LIABILITY AND DAMAGES YOU AGREE NOT TO HOLD INTUIT AND ITS AFFILIATES LIABLE FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF THE SERVICE. ADDITIONALLY, INTUIT AND ITS REPRESENTATIVES ASSUME NO LIABILITY FOR ANY REASON RELATED TO THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INTUIT AND ITS AFFILIATES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS, CORRUPTION OR THEFT OF DATA, LOSS OF PROFITS OR INVESTMENT, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY OR OTHERWISE, EVEN IF INTUIT OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT DOES INTUIT ASSUME ANY LIABILITY TO ANY PARTY OTHER THAN YOU ARISING OUT OF YOUR USE OF THE SERVICE.

 

The limitations of damages or liability and the disclaimers of warranties set forth in this Agreement are fundamental elements of the basis of the agreement between Intuit and you. You acknowledge and agree that Intuit would not be able to provide the Service on an economic basis without such limitations and that Intuit provides the Service in reliance upon such limitations of damages and liability and disclaimers of warranties. The details of Intuit's privacy statement are available at: http://security.intuit.com/privacy

 

Arbitration Provision. You agree that any and all disputes which in any way arise out of or relate to the Service or this Agreement, shall be resolved solely by binding arbitration under the Arbitration and Conciliation Act, 1996 before a single arbitrator in arbitration commenced as close as possible to where you reside.  You will choose the arbitrator out of a list of 3 arbitrators provided to you by Intuit. None of the arbitrators will have had a previous relationship with Intuit or its legal advisors except as an arbitrator in other disputes involving Intuit. The venue of arbitration shall be Bangalore, India and the arbitration proceedings shall be conducted in English. Any and all disputes must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.   Each party to any such arbitration shall bear its own separate costs and expenses of the arbitration and shall share equally in the costs of the arbitration , including the fee of the arbitrator.   By agreeing to arbitration, you and we are waiving our rights to file a lawsuit and proceed in court to resolve disputes.  The word "disputes" is given its broadest possible meaning, and includes all claims, disputes or controversies, including without limitation any claim or attempt to set aside this arbitration provision.

 

Miscellaneous. This Agreement is a complete statement of the agreement between you and Intuit, and sets forth the entire liability of Intuit and its advisors and your exclusive remedy with respect to the Service. The Intuit advisors and employees are not authorized to make modifications to this Agreement, or to make any additional representations, commitments, or warranties binding on Intuit. Intuit may change this Agreement from time to time, and the changes will be effective when posted on our website for the Service or when we notify you by other means. If any provision of this Agreement is invalid or unenforceable under applicable law, then it shall be, to that extent, deemed omitted and the remaining provisions will continue in full force and effect.

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